Terms of service

Terms of Service – HypeKicks

Last Updated: 29 March 2025

Welcome to HypeKicks, operated by RATV Retail Ventures LLP ("we," "us," or "our"). By accessing or using HypeKicks.co.in (the "Website"), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Information

  • HypeKicks is an independent sneaker and luxury reseller, offering 100% authentic, brand-new products.

  • By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

  • We reserve the right to modify these terms at any time. Continued use of our website after changes means you accept the updated terms.

2. Product Availability & Pricing

  • We strive to maintain accurate stock counts, but in rare cases of stock discrepancies, we will either:

    • Fulfill the available items in your order and notify you of the missing items.

    • Offer an alternative product, store credit, or a refund if the product is unavailable.

  • Prices listed on our website are subject to change without prior notice.

3. Order Processing & Payments

  • All orders are subject to verification and acceptance.

  • Payments are processed securely through trusted payment gateways.

  • Accepted payment methods include Credit/Debit Cards, UPI, Net Banking, EMI, and Cash on Delivery (COD) with a 30% advance payment.

4. Shipping & Delivery

  • HypeKicks offers PAN-India shipping. Estimated delivery times are between 10-12 business days.

  • Tracking details will be provided once your order is dispatched.

  • We are not responsible for delays caused by courier services or incorrect shipping information provided by the customer.

5. Returns, Refunds & Cancellations

  • All sales are final – we do not accept returns, exchanges, or refunds.

  • If you receive a damaged or incorrect product, refer to our Return & Refund Policy for resolution procedures.

  • Orders cannot be canceled once placed.

6. Authenticity Guarantee

  • We guarantee that every sneaker and luxury product sold on HypeKicks is 100% authentic.

  • Our 3-step legit-checking process ensures that all items meet the highest authenticity standards.

7. Intellectual Property

  • All content on our website, including logos, images, and product descriptions, is the intellectual property of HypeKicks (RATV Retail Ventures LLP) and may not be used without permission.

8. Limitation of Liability

  • HypeKicks is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Governing Law & Jurisdiction

  • These Terms of Service shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

10. Contact Information

For any inquiries or assistance, contact us at: 📧 Email: hypekickscare@gmail.com 🌐 Website: HypeKicks.co.in

By using HypeKicks.co.in, you agree to these terms. Thank you for shopping with us! 🚀