Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) – HypeKicks

1. What is the usual delivery time for orders?

Our products are delivered within 10-12 business days from the date of purchase. If a product has a longer sourcing time, the estimated delivery time will be mentioned on the product page.

2. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email, which you can use to monitor the delivery status on the courier’s website.

3. When will my order be shipped?

All orders are processed and shipped within 8-10 business days of purchase.

4. I haven't received an order confirmation email. What should I do?

Check your Spam, Junk, or Promotions folder. If you still haven’t received it, contact us at hypekickscare@gmail.com

5. Do you accept returns or exchanges on sneakers?

All sales at HypeKicks are final. We do not offer returns or exchanges on sneakers. For more details, check our Return Policy.

6. Can I buy sneakers from HypeKicks on EMI?

Yes! We offer multiple EMI options through our payment providers.

7. Do you accept international cards?

Yes, we accept international credit and debit cards. You can complete your purchase using our secure payment portal.

8. Are your sneakers and luxury products brand new and authentic?

Absolutely! Every product listed on HypeKicks is 100% authentic and brand new (Deadstock - DS). We have a 3-step legit-checking process to ensure all sneakers and luxury items meet the highest authenticity standards.

9. Will my payment details be saved on your website?

No, HypeKicks does not store any payment details. All transactions are securely processed through trusted payment service providers.

10. Which courier service do you use for shipping?

We ship via leading courier partners such as Tirupati, DTDC, Delhivery, and Bluedart, depending on the serviceability of your PIN code.

11. Do I need to pay customs duty on my order?

No! Since all products are shipped from our warehouse in India, there are no additional customs duties or charges.

About HypeKicks

Welcome to HypeKicks, the ultimate destination for sneakerheads and luxury fashion lovers.

Founded in 2022 in Hyderabad, our journey began with a mission to provide 100% authentic sneakers and luxury products with a seamless shopping experience. Whether you’re looking for the latest drops or rare, hard-to-find sneakers, HypeKicks is your go-to platform for premium streetwear and luxury fashion.

🚀 Shop now at HypeKicks.co.in for exclusive sneakers and luxury collections!